PIN recovery

If you have forgotten the PIN (personal identification number) of your prepaid card, you can restore the PIN of your prepaid card in the following way:

1
 Enter the information about your card in the fields below.
2
 You will receive an SMS on the mobile phone you stated at card purchase
with a one-time security code which you will have to enter on the next screen.
3
 You will receive another one-time password that you must enter to access your PIN.
4
 You will receive an SMS with a 4-letter combination
5
 On the following web page you will see a sequence of 16 numbers.
Please look up the numbers in the cells identified by the letters that you have received on your mobile.
6
 Your PIN is the result of the 4-digit sequence numbers derived in this way
(e.g. if you receive "ADEK" as code, the numbers in the fields "A", "D", "E", "K" will represent your PIN).

Please enter the information about your card in the fields on this form:

The last three digits in the back of the card.
(+40)
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The fields marked with (*) are required.


Please, click on the "Send Security Code" button below. We will send a Security Code to your mobile phone.